Fortunately, truly difficult and opportunistic vendors are rare. But we have all had the experience of the vendor who knows you depend on them and exploits the advantage ruthlessly. They…
Jumping to conclusions is efficient if the conclusions are likely to to be correct and the costs of an occasional mistake acceptable, and if the jump saves much time and…
Poorly-designed incentives may encourage a contractor to behave in unexpected and unpleasant ways. And construction management is a form of contract that is especially vulnerable. The Construction Management Association of…